Terms and Conditions.



Hub 4 Cash Hunt: Community Guidelines

Updated: 15 August 2025.

Welcome to the Hub 4 Cash Hunt! By participating in this treasure hunt, you agree to the following terms and conditions. Please read them carefully.

1. Introduction

This "Hub 4 Cash Hunt" (the Competition) is brought to you by Hub Four Pty Ltd (ABN: 37 687 214 937) of 2/15 Elite Way, Mornington VIC 3931 (the Promoter). These Terms and Conditions (Terms) govern your entry and participation. Any information about how to enter and the prizes forms part of these Terms.

2. Competition Period

The Competition Period is set by the Token Master for each hunt and is published on the Hub 4 Member Dashboard. Entries received outside of this period will not be eligible.

3. Eligibility

Entry is open to Hub 4 Members who are 18 years of age or older at the time of entry and are Australian residents. Employees of the Promoter, their immediate families, and associated agencies are not eligible to enter. We reserve the right to verify your eligibility and disqualify anyone who tampers with the entry process or doesn't comply with these Terms. You might be asked to provide proof of identity or residency to claim a prize.

4. How to Enter the Treasure Hunt

To enter the Hub 4 Cash Hunt, you must:

  • Successfully solve a series of clues (the specific number will be revealed during the hunt) that will be released on the Hub 4 Members platform each week.
  • Locate the "treasure" by correctly interpreting all clues and identifying its final, designated location.
  • Be the first eligible participant to correctly identify and submit the final "treasure" location/answer as specified during the hunt. The submission method will be clearly outlined on the Hub 4 Members platform at the start of each weekly hunt (e.g., via a specific online form).
  • Incomplete, indecipherable, or illegible entries will be invalid. Only one entry per person/account is permitted per token.
  • Hold an active paid membership.
  • Team Play Rules: If you hunt as a team, every member of the team must have their own active Hub 4 membership. Teams without individual memberships will be disqualified.

5. Game of Skill

This Hub 4 Cash Hunt is purely a game of skill. Winners are determined solely by their ability to accurately and promptly solve the clues and locate the treasure, based on the judging criteria outlined below. This is not a game of chance.

6. Prizes

The prize for each weekly Hub 4 Cash Hunt will vary and be clearly communicated on the Hub 4 Members platform at the beginning of each weekly Competition Period. Prizes are not transferable or exchangeable and cannot be redeemed for cash, unless we specify otherwise. We reserve the right to substitute any prize with one of equivalent value if the original prize becomes unavailable for reasons beyond our control.

7. Claiming a Prize

  • Claiming a prize requires a photo. To claim a token, you must take a photo of yourself holding the token at the location where you found it. If the photo is not provided, the token will be re-hidden. Funds will only be paid once the Hub 4 Token Master is satisfied that the member actually claimed the token.
  • Claim at the location. A token must be claimed at the location that it is found. Make sure your phone or iPad is charged up to take the photo.
  • Token Master's Decision is Final. All decisions made by the Token Master are final. Appeals can be made via email to support@hub4.au.

8. Winner Determination and Notification

The winner will be the first eligible participant to correctly solve all clues and submit the correct final "treasure" location/answer for that week's hunt. Our decision is final, and no correspondence will be entered into. A winner will be determined by Hub Four Pty Ltd at 2/15 Elite Way, Mornington VIC 3931 at the conclusion of each weekly hunt. The winner will be notified by email within 24 hours of winning. The winner's first name and last initial will be published on the Hub 4 Members Dashboard. If a prize is not claimed within 3 days of winner notification, that prize will be deemed unclaimed and will not be awarded.

9. Privacy

We collect personal information (like your name and email address) from entrants to run this Competition and award prizes. By entering, you consent to us using your personal information for these purposes, including contacting you if you win, and for promotional or marketing activities related to Hub 4 services, unless you opt-out. Our Privacy Policy, available at https://www.hub4.au/privacy.php, explains how you can access and correct your personal information or make a complaint. If you're a winner, you also consent to us using your name, likeness, image, and/or voice in any media for unlimited time and without payment, for promoting and publicising the Competition and Hub 4.

10. General Conditions

  • We reserve the right to verify entries and entrants at any time, and to disqualify anyone we suspect has breached these Terms, tampered with the entry process, or engaged in unlawful or improper conduct. Any costs for internet access to enter are your responsibility.
  • Play Fair and Be Respectful. Please always play fair and respect other members and Hub 4 staff/organisers. Failure to be respectful will mean that you are permanently removed from the community. Respectful feedback and comment is always welcome.
  • If this Competition is disrupted or can't be run as planned due to reasons beyond our control, we may, at our discretion and to the fullest extent permitted by law, disqualify any entrant or modify, suspend, terminate, or cancel the Competition.
  • We are not liable for any loss or damage (including indirect or consequential loss) or personal injury suffered as a result of participating in this Competition or accepting any prize, except for any liability that cannot be excluded by law (including the Australian Consumer Law).
  • This Competition is not sponsored, endorsed, administered by, or associated with any social media platform, e.g., Facebook, Instagram, etc.

11. Governing Law

These Terms are governed by the laws of Victoria, Australia. Both parties submit to the non-exclusive jurisdiction of the courts of Victoria.

12. Fees

All fees are quoted exclusive of GST. Online payments will incur a 2.2% merchant fee.